Contact Us

100% Human Customer Support

Interested to hear about our wholesale prices or custom designs? We’d love to hear from you!

Email us or submit a form below. We will get back to you in 1-2 business days.

Email: Ecofloralva@gmail.com

Location: Charlottesville, VA 22911

Phone number: 216-403-1812

A white vase with a rounded base and narrow neck holding a bouquet of pink and purple flowers against a neutral background.

Privacy Policy

Privacy Policy

Last updated: 1/17/2026

Your privacy is important to us. This Privacy Policy explains how EcoFloral collects, uses, and protects your personal information when you visit or make a purchase from www.eco-floral.com.

Information We Collect

When you visit our site or place an order, we may collect the following information:

  • Personal information: name, billing address, shipping address, email address, phone number

  • Payment information: payment method details (processed securely by third-party providers)

  • Order information: products purchased, order history, shipping details

  • Technical data: IP address, browser type, device information, cookies, and usage data

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order or inquiries

  • Provide customer support

  • Improve our website, products, and services

  • Send marketing emails (only if you opt in)

  • Prevent fraud and ensure site security

Sharing Your Information

We only share your personal information with trusted third parties necessary to operate our business, including:

  • Payment processors

  • Shipping carriers

  • Ecommerce and website hosting platforms

  • Marketing and analytics providers (e.g., email or website analytics)

These third parties are required to protect your information and use it only for the services they provide.

We do not sell or rent your personal data.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable core site functionality

  • Analyze site traffic and performance

  • Improve your shopping experience

You can manage or disable cookies through your browser settings.

Marketing Communications

If you opt in, we may send promotional emails about new products, offers, or updates.
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.